In order to ensure optimum safety to the users of your elevators, it is important to do regular maintenance and certifications tests required on each of these. We have a qualified team of elevator mechanics that offers you the certainty that your installations are maintained optimally. We provide maintenance and repair service to more than 800 clients, which corresponds to over 1500 appliances maintained and audited monthly by our technicians.
Our offices and services are entirely computerized and fitted with all the required equipment to enable achieving an unmatched level of excellence in the communication with our customers as well as with our technicians / elevator mechanics on the road. We also offer our customers a 24 hours service response to calls, 365 days a year. Our dispatcher is in constant communication with each mechanic ensuring maintenance of elevators under our responsibility. She is able to provide assistance and relay information continuously between our customers and our technicians in order to respond quickly and efficiently at any moment. Response to emergencies or repair requests is therefore effective and transparent for the customer, so the problems are solved in timely manners. Little matter where you are located in the regions that we cover, we can getthere, and this, in less than 30 minutes in cases of emergencies.
About our facilities in Lanaudière, in addition to office spaceslocated in the front of the building, Ascenseurs Innovatec possesses 15 000 square feet of warehouse. These spaces allow us great flexibility for storage and offer us the possibility of having in inventory the majority of components required to ensure rapid service and quality.